Careers

EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fibre optic, world Class Data center, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions with our world class 24/7 technical support.

We are now looking for dynamic, energetic and committed candidates to fill the position as:

Position: NOC Manager     - Based in Phnon Penh (01 Position)

I.Job Purpose: 
This position is required to manage day to day network operation routine tasks of Ezecom technical department. Provide overall direction to the operational activities of network operation center with responsible of managing technical support 24x7 command center; coordination of change management activities and incident decision. To maintain and control customers' services availability, notification and update the status and track records. Manage activation all services for customers.

II.Job Description
• Manage and coordinate the NOC team to ensure that networking system runs efficiently and effectiveness
• Work with management & human resource as necessary for corrective action activities
• Ensure that operation management policies, standards and procedures are properly implemented, enhanced, and maintained; including training, incident reporting and resolution, problem management, performance reporting, trend analysis, and Continuity of Operations.
• Setup process flow and policy to guide staffs for standardize tasks
• Manage provisioning and activation for all services to customer
• Manage and develop incident/change management tasks activities and resolution
• Guide and lead NOC engineers on troubleshooting and customer communications
• Provide technical training/briefing to engineers on troubleshooting and operation procedure
• Work with product, sales and marketing, engineering and vendors to deliver business cases
• Communicate and coordinate with international partners, upstream, AAG communities , and MCT communities
• Manage tender, contract, SLA operation specifications

III.Job Requirements
• Understanding and experience related to SOH, DWDM transmission network
• Understanding and experience in BGP, OSPF, ISIS, routing & switching
• Expertise in NMS implementation and maintenance
• Expert knowledge and hands-on in IP Networking
• 5 year experiences in leading technical team in ISP or equivalent environment

We are offering a competitive remuneration package, attractive long-term career prospects with friendly, exciting and challenging working environment:
 - 5 Working Days/Week
 - Full Public Holiday
 - 24/7 Insurance
 - Annual Bonus
 - Annual Salary Increment
 - Staff Internet Package
 - Continuous Training & Career Development
 - Study Support Package

Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to HR Department at EZECOM Office or via email. Competitive salary and benefits will be offered based on qualifications and experiences. 

Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh: 
• E-mail : careers@ezecomcorp.com 
• Tel : 099 555 007, 017 287 004
• Deadline       : 15-Sep-2019
Only short- listed candidates will be contacted for interview.
Install Coordinator

Dateline:  2019-09-30

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Marketing Chinese Specialist

Dateline:  2019-09-30

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Noc Manager

Dateline:  2019-09-15

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Enoc Officer

Dateline:  2019-09-15

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It Infrastructure Manager

Dateline:  2019-09-15

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Pre-sales & Project Coordinator

Dateline:  2019-09-15

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Web Developer

Dateline:  2019-09-15

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Technical Service Officer

Dateline:  2019-09-15

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Application Engineer

Dateline:  2019-09-15

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Chinese Translator

Dateline:  2019-09-15

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Sales Officer (chinese Speaker)

Dateline:  2019-09-15

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Senior Sales Officer (chinese Speaker)

Dateline:  2019-09-15

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Driver

Dateline:  2019-09-15

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Inventory Accountant

Dateline:  2019-09-15

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Noc Engineer

Dateline:  2019-09-15

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Customer Service Officer (chinese Speaker)

Dateline:  2019-09-15

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Sponsorship Trainee

Dateline:  2019-09-15

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Transmission Engineer

Dateline:  2019-09-15

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Network Engineer

Dateline:  2019-09-15

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Sales Trainee

Dateline:  2019-09-15

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Call Center Officer

Dateline:  2019-09-15

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Maintenance Technician

Dateline:  2019-09-15

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Sales Officer

Dateline:  2019-09-15

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