Careers

EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fiber optic, world Class Data center, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions with our world class 24/7 technical support.

We are now looking for dynamic, energetic and committed candidates to fill the position as:

Engineer, Service Quality - Based in Phnom Penh (2 positions)

I. Job Responsibilities and Duties:
· Monitor and Maintain to maximize service availability, efficiency, stability for customer
· To ensure service quality and customers’ satisfaction
· Provide service performance report to senior or manager as needed
· Monitor the service QoS KPI/SLA
· Ability to organize and conduct network testing to improve service quality for company
· Able to work with team to execute automation script using open source tools to improve productivity
· Investigate, comprehensive and well-constructed test plan to resolve issue
· Make service QoS review daily, weekly, month yearly basis
· Ensure the performance management & reporting tools are capable to provide the required measurements and reporting data for all NE’s.
· Responsible for ensuring all QoS are met as per the set target
· Proactive and troubleshoot all errors to ensure maximize QoS performance

II. Job Requirements and Qualifications:
· Basic understanding and experience in BGP, OSPF, ISIS, routing & switching
· Good technical communication skills. Fluency in English
· Expert knowledge and hands-on in IP Networking
· 2 year experiences in leading technical team in ISP or QoS management
· Good communication – Internal & external skills
· Good team work and cooperation
· Bachelor degree in Telecommunication and IT field.

Self-motivated and able to perform well under flexible situation Self-motivated and able to perform well under flexible situation Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to Candidate Experience Team at EZECOM Office or via email. Competitive salary and benefits will be offered based on qualifications and experiences.

 Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh:
• E-mail                         : careers@ezecomcorp.com
• Tel                               : 099 555 007, 012 287 004
• Applied Position       : (Please specify position title here)
Please state the place you would like to apply for.
Only short- listed candidates will be contacted for interview.
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