Careers

EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fiber optic, world Class Data center, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions with our world class 24/7 technical support.

We are now looking for dynamic, energetic and committed candidates to fill the position as:

Position Title: Engineer, NOC
Hiring: 01
Location: Head Office

Responsibilities:

  • Operate, monitor, maintain and manage of transmission, IP core and access network level
  • Provision and activate the services offering customers
  • Faulty identification of network problems, and fast rectification by coordinating with vendors/suppliers/field engineers/contractors
  • Monitor, maintain service availability for customer
  • Restore service as quickly as possible to minimize impact customer's business
  • Manage network operation healthy and securely
  • Operation and maintenance NMS alert system to response incident on time
  • Ensure network quality and minimize impact customers businesses
  • Day-to-day technical operation activities and support customers
  • Network technical support for customers 24x7 hours
  • Receive, document and record all incidents notification in system
  • Troubleshoot and escalate ticket to higher level for customers and network issue
  • Communicate and facilitate with other department, local & international partners and AAG community
  • Ensure network performance for customers business continuity
Requirements:

  • Basic understanding of Optical fiber testing, and test instruments
  • Basic understanding of Transmission technologies, SDH ,PDH,DWDM
  • Basic understanding of layer 2 switching, IP routing (Static, RIP, EIGRP, OSPF, ISIS, BGP etc ..)
  • Good technical communication skill s. Fluency in English
  • Ability to work within rotate time as required by manager
  • Basic Networking, IP Internet knowledge
  • Goods commend of spoken and written English
  • Minimum 2 years in long distance fiber networks and transmission links (SOH), provisioning and troubleshooting. Experience IP Networking, ISP experience desirable
  • Background from bachelor IT degree
Working Conditions and Benefits:
  • 5 Working Day/Week (from Mon-Friday) – Two days off per work
  • Official Working Hour (8:00AM – 5:30PM); 12:00PM - 1:30PM Lunch Break
  • Full Public Holiday, based on the Labor Law
  • OT
  • Insurances
  • Annual Bonus
  • Annual Salary Increment
  • Staff Internet Package Allowance
  • Continuous Training & Career Development
  • Study Support Package
  • LinkedIn Learning
  • Others
Apply Now: 

For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:

  • E-mail: careers@ezecomcorp.com
  • Tel: 078 295 281 | 099 555 007
  • Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh
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