Careers

EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fiber optic, world Class Data center, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions with our world class 24/7 technical support.

We are now looking for dynamic, energetic and committed candidates to fill the position as:

Position: Manager, IT Infrastructure
Hiring: 1
Based In: Phnom Penh

Job Responsibilities and Duties
  • Oversee all aspects of the Data Center systems, networking, telecommunications, cloud operations and Disaster Recovery capabilities across a multi-location enterprise environment.
  • Design, Implement, and manage the corporate network with high performance and an uptime of 99.9%
  • Oversee daily system performance, repair, and preventative maintenance.  
  • Oversee the design and strategic plans to ensure capacity and future growth.
  • Implement new policies related to IT, into the business. (IT security, AUP, Backup, DR, etc…)
  • Maintain high availability of critical infrastructure systems as needed.
  • Oversee Infrastructure owned projects and maintain schedule, communication, and workload across team.
  • Manage external vendors for appropriate contracts and statements of work to ensure agreed upon service level agreements and deliverables.
  • Ensure business has a solid backup and retention plan as well as a disaster recovery infrastructure capable of restoring business operations.
  • Ensure best practices are implemented and followed.
  • Ensure licensing compliance is followed
  • Maintain good working relationships with the internal business partners, IT team, and executive team.
  • Ensures systems are documented and maintained to the highest standards.
  • Keep current on IT trends and maintain evolving industry best practices.
  • Track invoices and maintain spending accountability for the infrastructure budget.
  • Responsible for hiring, training, coaching, and development of the infrastructure team. Responsible for corrective actions and terminations when necessary.
  • Coach, mentor, and develop the IT Infrastructure Team. Improve functionality, scalability, and maintainability of existing systems.
  • Regular health check monitoring – Network/SAN/Servers/backup/ VM and other critical equipment
  • Manage & configure network switches and access points including WLC (VLAN and trunking)
  • Perform power verification, power cycling of equipment
  • WAN optimization
  • Azure and AWS resource management
  • Designing, implementation and management of a Disaster Recovery site with minimum RPO and RTO 
  • Preparation and maintenance of Sysadmin documentation for all the configurations
  • Firewall monitoring and management.  (Including a policy for config changes)
  • Enable smart alerting for all critical infrastructure points.
  • Develop an IT critical incident system and log every incident with enabling responsibility.
  • Support change requests and maintenance/ recovery activities including tracking, verification, and documentation
  • Manage and maintain cloud-based systems and databases

Job Requirement 
  • Previous Experience: 5+ Years’ experience in operating enterprise routers/switches, firewalls, load balancers, domain name servers (DNS), bandwidth management system, and server/platform system
  • Qualifications expected:
- Diploma or Degree in Computer Science, Information Systems or its equivalent 
- Cisco Certified Network Administrator (CCNA) or CompTIA networking certification
- ITIL V3 or V4 qualified
- IT security certification
  • Experience in Configuring and maintaining - development, test and production servers. 
  • Knowledge in managing server virtualization (Hyper – V, VMWare)
  • Experience in maintaining and managing Active Directories, domain controllers, LDAP, VMWare & Storage systems.
  • Working knowledge of a storage area network and various components, including but not limited to storage arrays, fiber channel switches and or iSCSI.
  • Understanding of automated backup applications systems and backup hardware, including tape libraries
  • Network administrator experience as to ensure that servers and network devices are working in accordance to IT security policies
  • Working knowledge of Microsoft Azure and Amazon web Services
  • Experience in managing PBX systems (3CX, Avaya, CISCO, etc…)
  • Familiar with concepts and configuration on Cisco Enterprise, Cisco Meraki, Aruba, Fortinet, Ruckus - Switches, routers, and firewalls.
  • Experience in setting up and managing Disaster Recovery sites with minim RPO and RTO objectives
  • Experience with web servers, databases (MS SQL), automation/configuration management and version control systems (DevOps). Python scripting is a strong plus
  • Expertise on supporting for Windows Server 2008, 2012, 2019 and Windows 10, etc. to perform configuration and troubleshooting.
  • Good working knowledge of IT and security governance, security operations and security technologies such as system hardening, IDS/IPS, firewall, monitoring, and incident management.
  • In-depth knowledge of IP and ASN management
  • In-depth knowledge of Cloud architecture
  • Knowledge in basic Python programming

How to Apply:
For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:
  • E-mail: careers@ezecomcorp.com
  • Tel: 017 287 004 | 099 555 007
  • Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh



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