Careers

EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fiber optic, world Class Data center, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions with our world class 24/7 technical support.

We are now looking for dynamic, energetic and committed candidates to fill the position as:

Position: Officer, Install Coordination
Hiring: 01
Location: Phnom Penh

Job Responsibilities and Duties:
  • Coordinate the installation of Internet Connections and other Communications Connections for EZECOM Customers following EZECOM Procedures. Over the phone, remote support and on the customers site as required.
  • Communicate with and control EZECOM Staff and Contractors to perform Installs.
  • Keep records of Installations and keep system data up to date.
  • Monitor external EZECOM Service Providers and Contractors for effectiveness and professionalism.
  • Keep track of EZECOM Stock of equipment including Routers and Modems, Installs, Changes and Recovery.
  • Take proper care of EZECOM Stock and Equipment and Property.
  • Assist with the diagnosis and repair of faults with Fibre, DSL and WiMAX connections.
  • Communicate professionally with EZECOM Customers (and potential Customers) Face-to-Face, Phone, E-Mail and SMS.
  • Report customer’s complaints or request or suggestion to Customer Care Supervisor or Manager.
Job Requirements and Qualifications:
  • Experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, xDSL, Fibre Optic and other internet related technologies.
  • Experience with common Computer Operating Systems and Internet Related Applications. eg; Microsoft Windows, Internet Explorer, E-Mail etc.
  • Ability to travel on company business, potentially to other Provinces.
  • Tertiary qualifications related to the IT and or Communications fields are desirable.
  • Flexible to work outside of normal business hours when required.
How to Apply: 
For interested candidates, we would like you to send your application along with salary and position indicating to our team, Candidate Experiences, with the location and contact as following:
  • E-mail: careers@ezecomcorp.com
  • Tel: 099 555 007, 078 295 281
  • Address: Head office, #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground Floor, Phnom Penh
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