EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fibre optic, world Class Data center, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions with our world class 24/7 technical support.

We are now looking for dynamic, energetic and committed candidates to fill the position as:

NOC Engineer Based in Phnom Penh (3 Position)

Purpose of Job: This position is required to work rotate shift in order to support the 24x7 hours network operation and customer supports.

I.Job Responsibilities and Duties:
• Operate, monitor, maintain and manage of transmission, IP core and access network level
• Provision and activate the services offering customers
• Faulty identification of network problems, and fast rectification by coordinating with vendors/suppliers/field engineers/contractors
• Monitor, maintain service availability for customer
• Restore service as quickly as possible to minimize impact customer's business
• Manage network operation healthy and securely
• Operation and maintenance NMS alert system to response incident on time
• Ensure network quality and minimize impact customers businesses
• Day-to-day technical operation activities and support customers
• Network technical support for customers 24x7 hours
• Receive, document and record all incidents notification in system
• Troubleshoot and escalate ticket to higher level for customers and network issue
• Communicate and facilitate with other department, local & international partners and AAG community
• Ensure network performance for customers business continuity
• Closely monitor network operation and follow up with customers with specific time for incident

II. Requirements and Qualifications:
• Basic understanding of Optical fiber testing, and test instruments
• Basic understanding of Transmission technologies, SDH ,PDH,DWDM
• Basic understanding of layer 2 switching, IP routing (Static, RIP, EIGRP, OSPF, ISIS, BGP etc ..)
• Good technical communication skill s. Fluency in English
• Ability to work within rotate time as required by manager
• Basic Networking, IP Internet knowledge
• Goods commend of spoken and written English
• Minimum 2 years in long distance fiber networks and transmission links (SOH), provisioning and troubleshooting. Experience IP Networking, ISP experience desirable
• Background from bachelor IT degree

Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to HR Department at EZECOM Office or via email. Competitive salary and benefits will be offered based on qualifications and experiences. 

Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh: 
E-mail : 
Tel : 099 555 007
Deadline : 31- Jan-2019
Please state the place you would like to apply for.

Only short- listed candidates will be contacted for interview.

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