Dear valued customers,
Following recent notices from Phnom Penh Capital Hall and Electricity Cambodia, with the aim to improve public beauty as well as cable safety in Phnom Penh, actions are being taken to reorganize and remove telecommunication cables lining the poles of sections of some boulevards and street. This has therefore led to internet interruption or black out for some of the customers.
As informed above, please allow us to apologize for any connectivity problem that has arisen or may arise with regard to the abovementioned activities. Our technical teams have been working around the clock to solve and prevent any connectivity issue that has happened or may happen due to the abovementioned activities.
EZECOM is committed to resolving customer issues in accordance with the relevant Service Level Agreement (SLA). We sincerely thank you for your patience and kind understanding on this matter.
- EZECOM, Cambodia’s Premium Internet Provider