Quality Management System

On August 01, 2018, EZECOM became the first Internet Service Provider (ISP) in Cambodia to receive International Organization for Standardization’s certification (ISO) 9001:2015 status, with a year-long process initiated by the development of an internal documented Quality Management System.

“The voluntary certification assures customers of EZECOM's adherence to documented processes and procedures that ensure continued and ongoing improvements in delivering our Services,” said EZECOM CEO Yuni Lee Heathcote.

“Achieving ISO 9001:2015 certification is a milestone for EZECOM,” Yuni Lee Heathcote said. “The certification process has required a lot of dedication and excellence from our staff and demonstrates EZECOM’s continual commitment to our customers and the quality of service.”

Our Core Values

Care for Social Value

Diligence for excellence

Empower to collaboration

Integrity Build trust

Passionate to lead

Quality Management System

As a leader in the market, we have always possessed a great drive for improvement. To ensure that this is the case, we established a Quality Management System within our company - which measures and improves all areas of our business. By constantly measuring ourselves and constantly aiming higher, we ensure that we keep our place as the industry leader.

Our Quality Policy

EZECOM is committed to satisfy applicable requirements and meeting or exceeding customers requirements through continual improvement activities, including defining, measuring and acting on objectives and targets.